Warranty

 RUBICAB Projects offer a 10 year guarantee on all our DECKO eco-composite wood pro7-warrantyducts fit for residential purpose and 7 years warranty for commercial applications, providing they are installed by a professional contractor or builder, built as per our specifications and guidelines, are being used in a conventional way and are regularly and adequately maintained as per our care guide. When you purchase your RUBICAB Projects product please submit our warranty registration form to ensure you are covered in the unlikely event something goes wrong.

Our warranty primarily covers structural defects. We will replace your DECKO deck, cladding or fence if installed and used in a conventional way and within local building codes. We will replace the defective product if it cracks, splinters, bows, suffers an infestation of wood borers or termites. It is the full responsibility of the owner outside these warranty periods to pay for costs associated with replacing or fixing the product(s).10-warranty

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Our warranty does not cover, and RUBICAB Projects is not responsible for any conditions caused by:

                • Normal wear and tear by exposure to the sunlight & weather such as scratching, fading, discolouring, accumulating dirt or stains and non structural cracks or splits.
                • Slight variations in colour.
                • Physical or natural disaster damages.
                • Damage caused by being exposed to rust, solvents, barbeques, heavy duty cleaners or fires.
                • Improper installation by not following our installation guidelines.
                • Not using the product in a conventional way or as per local building codes.
                • Environmental conditions such as air pollution, mold, dirt, grease etc.
                • Inappropriate handling, storage, abuse or neglecting of RUBICAB Projects’ products by not following our guidelines.

Please be aware these warranty conditions only cover the RUBICAB DECKO composite wood material. All other materials and RUBICAB products are covered by separate RUBICAB limited warranty terms and conditions.